Consumer Health Data Privacy Policy
Viviane · viviane.app · Effective October 1, 2026
For residents of Washington State (My Health My Data Act) and Nevada (SB 370). Preffo ApS, Åbakken 9, 4100 Ringsted, Denmark · support@viviane.app
Health data we may hold
We do not ask about your health. If you tell Viviane about it, we hold:
- what you write or dictate about your body, mind, mood, illness, treatment, medication, pregnancy or sex life
- what Viviane remembers from those messages
- reading notes based on those messages
- markers on messages about medical questions or risk of self-harm
- “health”, if you pick it as a topic
Source: only you, through the app.
Why
- to write your readings and replies
- to remember you between readings
- to stop a reading and show crisis help when a message suggests danger
Never used for advertising. Never sold.
Sharing
Not shared with third parties or affiliates. Processed for us only by:
- Anthropic, PBC (US): writes the readings; may not train on the data
- OVHcloud (OVH Hébergement Inc., Canada): database
- Cloudflare, Inc. (US): network and encrypted backups
Your rights
- confirm and access your health data
- list of third parties and affiliates it was shared with (none)
- deletion (removed from backups within 180 days)
- withdrawal of consent
Delete: Account → Privacy & data → Delete account. Other requests: support@viviane.app from your account’s address. Answer within 45 days (up to 45 more, with notice). Free of charge.
Appeal: reply “Appeal” to our answer; we respond within 45 days. Then: Washington State Attorney General (atg.wa.gov) or Nevada Attorney General (ag.nv.gov).